Terms & Conditions

  • Fair & Fixed Price Policy

    Customer care is our paramount concern for prosperity and peace. To uphold this ethos, we have embraced a "Fair & Fixed Price Policy" for finalizing business deals.

    All prices written on website are in USD and are based on product quality & current market research to remain competitive in local or international markets.

    Prices Written on website does not include local Taxes or duties/Bank Charges & shipping cost.

    Shipping cost will depend on the shipment value & destination of receipt please contact our representative for more information on it.

    Benefits :

    It will save significant TIME for both parties involved, allowing for constructive use towards enhancing mutual benefits.

    It enhances the sense of TRUST between both parties with the smooth & result-oriented selling and buying process.

    The right quality at the right price will be available to you at your fingertips so you can choose from wide range of our online inventory.

  • Payments

    All prices are set based on advance payment terms only and are expressed in USD, unless specified otherwise. Prices do not include any additional duties, taxes, or bank charges.

    All prices are subject to change without any prior notification till the confirmation of the order.

    Payments for confirmed orders must be paid in advance within the 7 working days from the day of confirmation.

    TT copy or MT-103 should be forwarded to us for all payments remitted in form of international wire transfers.

    Full Payment as mentioned on Proforma Invoice should be credited to our bank account irrespective of any bank charges.

  • Shipping

    The ordered goods will be shipped through your convenient carriers after receipt of funds in our bank only.

    The goods will be shipped to your doorsteps through carriers like Malca-Amit, Brinks, BVC Express, UPS, or FedEx on a C&F basis.

    Door-to-door insurance will be covered by the above-mentioned carriers.

    The Company reserves rights to refuse shipments to certain international destinations where logistic companies are not serviceable.

    We can ship your purchased product from any of our regional or affiliated offices.

    Shipping charges will be depend on the shipment value & destination please contact your account manager for more information.

    Shipping charges include the cost of shipping from our office to the nearest International Airport. Destination charges (i.e., from Airport to buyer's place, or any import duties or taxes in destination country) are to be borne by the ordering customers only.

    • Please note: Motiba Gems reserves the rights to make changes to these Terms & Conditions at any time without prior notifications.